International Firm Releases 2005 Online Customer Respect Study
Affiliate program tip blog; wrote and excellent article, about some leading affiliate programs, that he recommends to join. The study--focuses--on Internet marketing companies, which have affiliate programs such as Amazon.com, L.L. Bean, Payless ShoeSource, and Wal-Mart…
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This study presents a measure (Customer Respect Index or CRI rating for each company) for analysis of corporate performance from an online customer’s perspective. The Customer Respect Index is a qualitative and quantitative in-depth analysis and independent measure of a customer’s experience when interacting via the Internet.
When researching which affiliate programs to join, this is a very useful resource to glean which companies are earning the respect of their customers.
posted by Philip Shore at 6:50 AM
6 Comments:
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